How do I get a library card?

Anyone in one of the following categories may have a library card free of charge (with driver's license and proof of address which includes a rental or lease agreement, voter's registration card, car insurance, and/or utility bill, etc): 1. Residents or owners of real or personal property in the City of DeSoto, Texas. 2. Employees of the City of DeSoto, Texas. 3. TexShare card holders. 4. Desoto school teachers. 5. Residents of Cedar Hill, Texas. Library cards are available for a fee per household to those not in the above categories. You only need a card to check out materials. Fees are $15.00 for one year.

I just moved to DeSoto, how do I start new water service?

You can begin the process to start water service in person, online, or over the phone. Click below for detailed instructions on starting new water service.

Detailed instructions for water service

Where can I pay my traffic ticket?

In person: DeSoto Municipal Court 211 E. Pleasant Run Road, DeSoto, TX 75115 972.230.9674 On the phone: 1.800.444.1187

Or online here

How do I start a Homeowner's Association?

The process for initiating an HOA does not have to be intimidating, but some organized steps should be used. STEP 1: Determine the need for the association. To do so, host an informal meeting with your neighbors to see if there is a real interest in or need for the association. While it is optimum for 100% of area residents to attend the initial meeting, it is not imperative that they be present at that time. This first meeting could be among just a few or all of your neighbors. STEP 2: Check with the Dallas County Clerk’s Office to see if the developer has filed a Declaration of Covenants, Conditions, and Restrictions for your subdivision. You can reach the Dallas County Clerk’s Office at 214.653.7275, or at 509 Main Street, 2nd Floor, Dallas, Texas. STEP 3: Contact Community Initiatives Manager, Tracie Hlavinka, at 972.230.9689. Tracie can schedule a meeting with your neighbors to clarify the necessary steps and the benefits of organizing an HOA. STEP 4: Create bylaws and articles of incorporation to bring for consideration by all your members. Bylaws establish the procedures for the operation of the association. They create HOA rules for voting, financing, and control procedures. The articles of incorporation actually create a corporation if the association chooses to become incorporated. Need a guideline for bylaws? Download this file_____ Need a guideline for articles of incorporation? Download this file_____ STEP 5: Once the articles of incorporation are complete, send two (2) copies and the $25 filing fee to the Secretary of State, Corporate Section, P.O. Box 13697, Austin, Texas 78711. Their phone number is 512.463.5555.

Can I report suspected fraud, waste or abuse against the City?

Suspected waste, fraud and abuse can be reported anonymously. Please click the link below for more information.

Complete Fraud Hotline FAQs