The influential Center for Digital Government (CDG) announced Friday that the City of DeSoto (Texas) has been awarded a coveted Digital Cities Survey Award from the third consecutive year and moved up on their national top ten list from 6th place to 4th place among all US Cities with populations of up to 75,000 that successfully use technology to facilitate citizen interaction, enhance service delivery, and increase transparency. DeSoto is one of only ten cities across the nation in our population category to receive this award.
“I am incredibly proud to see that DeSoto’s ongoing efforts to use the newest technology to connect with our residents and enhance our service delivery has put us even closer to the top of all US cities recognized for providing the best in service,” said DeSoto Mayor Curtistene McCowan. “In addition to recognizing the effectiveness of our customer service, Digital Cities confirms that our efforts at transparency are not only working, but a model for other cities.”
In addition to acknowledging that DeSoto’s sustained improvement in digital operations advanced the city from 6th to 4th place in the top ten of American cities up to 75,000 people, DeSoto was singled-out for digital achievements with customer service and service delivery, for online transparency efforts and for vastly increasing available technology to the users of our library system.
Other highlights from DeSoto’s 2018 digital accomplishments submitted to Digital Cities included a regional emergency management plan and training, enhanced city cyber security, WiFi in the parks, expanded use of smart technology, and improved visibility and transparency in our City Council chambers by use of extra-large screens.