Telephone or Internet

Call 1-855-748-6063 to make utility payments over the phone or use the Online Bill Pay option.

Accepted forms of payment
The City of DeSoto utilities payment system accepts:

  • Visa
  • MasterCard
  • Discover
  • ATM/debit cards
  • Electronic checks

Required Information

  • Be prepared with the following information:
  • City of DeSoto account number, including the numbers following the dash.
  • PIN number located on your printed bill
  • Credit card or ATM/debit card number and expiration date
  • Three digit security code on the back of the credit/debit card
  • Zip code where the credit/debit card statement is mailed for payment
  • Routing number and checking account number if paying by check
  • Payment Amount
  • Pen and paper to record the confirmation code

A non-sufficient funds (NSF) charge will be assessed if payment is rejected.