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Alarm Monitoring through SWRCC
Save Precious Minutes by Having Your Alarm Monitored by 9-1-1
Currently, when your alarm is triggered, the alarm panel uses the public telephone system to call a commercial monitoring center. This commercial monitoring center can be located almost anywhere in the nation. The alarm panel identifies you automatically and provides instructions relative to your immediate need. The monitoring center then must call the local 9-1-1 center serving your area on an administrative phone line and verbally pass your information to the 9-1-1 call taker, who in turn will dispatch the appropriate police, fire or medical unit to your home.

Imagine how much time could be saved if your residential alarm was attached directly to your 9-1-1 dispatch center. That service is available to DeSoto, Cedar Hill and Duncanville residents. 

How does it work?