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Important Contacts

 

City of DeSoto Human Resources Department
211 E. Pleasant Run Road, DeSoto, TX 75115
 
972-230-9601 (office)
972-230-5719 (fax)

Vendor and Type of Plan

Member Services Phone Number

Website

AFLAC
Mickey Schuler - Account Representative
Supplemental Insurance

972-247-3009 (office)
1-877-353-9487 (claims)

www.aflac.com

 AETNA Informed Health Line

1-800-556-1555

www.aetna.com 

 AETNA Pharmacy Management

1-888-792-3862

www.aetna.com 

 AETNA Rx Home Delivery

1-800-227-5720

www.aetna.com 

 AETNA Navigator

1-800-225-3375
(Technical Support)

www.aetna.com
(select Navigator link)

 White Glove Health

 1-877-329-8081

www.whiteglove.com

 PayFlex Health Savings Account

1-888-678-8242

www.payflexdirect.com 

LegalShield
Susan Mateo - Account Representative

214-649-7088

 www.legalshield.com

Lincoln Financial Employee Assistance Program

1-888-628-4824

www.eapadvantage.com
(password: connect)

Lincoln Financial 
Life/AD&D/Long Term Disability

1-800-423-2765

www.lincoln4benefits.com

Cigna 
Dental Care

1-800-244-6224

www.cigna.com

Mass Mutual (formerly Hartford)
Deferred Compensation and ROTH Plans

1-800-528-9009

http://retirement.massmutual.com/rsgovnp/

ICMA-RC
Deferred Compensation Plan

1-800-326-7272

www.icmarc.org

Nationwide
Deferred Compensation Plan

1-877-677-3678

www.nationwide.com

DailyAccess
Flexible Spending Accounts

1-877-859-5735

www.dailyaccess.com
www.benefitspaymentsystem.com

Superior Vision of Texas
Vision Care

1-800-507-3800

www.superiorvision.com

Texas Municipal Retirement System
TMRS - City Employee Retirement Plan

1-800-924-8677

www.tmrs.org