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Important Contacts
Human Resources Department
211 E. Pleasant Run Road, DeSoto, TX 75115
 

 Vendor and Type of Plan

 Member Services Phone Number

Hours of Operation 

 Website


AFLAC
Mickey Schuler - Account Representative
Supplemental Insurance
 972-247-3009 (office)
1-877-353-9487 (claims)
Monday through Friday
8 am- 5pm CST    
 www.aflac.com

Lincoln Financial
Employee Assistance Program

1-877-757-7587 

24/7

www.eapadvantage.com
(password: connect) 

Lincoln Financial 
Life/AD&D/Long Term Disability

 1-800-423-2765

Monday through Thursday
7am-7pm CST
Friday 
7am -5pm CST

www.lincoln4benefits.com

Blue Cross Blue Shield
Health Insurance 

1-800-521-2227

 Monday through Friday
7am-6pm PST

www.bcbstx.com

Cigna 
Dental Care 

 1-800-244-6224

 24/7

www.cigna.com

The Hartford
Deferred Compensation and Roth Plans

 1-800-528-9009

Monday through Friday
8am-5pm EST 

 www.retire.hartfordlife.com


ICMA
Deferred Compensation Plan
 1-800-326-7272 Monday through Friday
8:30am-7:30pm EST 
 www.icmarc.org

Nationwide
Deferred Compensation Plan
1-877-677-3678 Monday through Friday
8am-9pm EST 
 www.nationwide.com

DailyAccess
Flexible Spending Accounts
 1-877-859-5735 Monday through Friday
7am-7pm CST 
 www.dailyaccess.com
www.benefitspaymentsystem.com

Block Vision
Vision Care
 1-800-828-9341  Monday through Friday
8am-5pm CST 
 www.blockvision.com

Texas Municipal Retirement System
TMRS - City Employee Retirement
1-800-924-8677 

Monday through Friday
8am-5pm CST 

www.tmrs.org