I think I saw water coming up in the middle of the street, who do I call?
The City's 200 plus miles of water main are buried beneath the ground surface. As a result of age, condition, environmental factors, or other problems, pipes occasionally break. We are more prone to water main breaks in the winter and spring. The extreme weather changes can cause ground shifts placing an unusual amount of stress on the water main lines.

Water main breaks are a serious problem and require immediate attention by our maintenance crews. If you notice water bubbling up through the ground, a wet area appearing during dry weather, or a loss of water pressure within a service area, please notify the City of DeSoto Water/Wastewater Department. Please refer to our Water Main Breaks page.Water Main Breaks

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1. Why does my water taste or smell funny?
2. I am having a sewer backup, what can I do?
3. I think I saw water coming up in the middle of the street, who do I call?
4. I need a water tap or a sewer tap, what do I do?
5. My water pressure is low, who do I call?
6. Why is the fire hydrant in my neighborhood gushing water?
7. What are your hours of operation?
8. What do I do if I experience a sewer emergency after your normal business hours?