Telephone or Internet

Call 972.223.5757 to make utility payments over the phone or use the Online Bill Pay option.

Accepted forms of payment
The City of DeSoto utilities payment system accepts:

  • Visa
  • MasterCard
  • Discover
  • ATM/debit cards
  • Electronic checks

Required Information

  • Be prepared with the following information:
  • City of DeSoto account number, including the numbers following the dash.
  • PIN number located on your printed bill
  • Credit card or ATM/debit card number and expiration date
  • Three digit security code on the back of the credit/debit card
  • Zip code where the credit/debit card statement is mailed for payment
  • Routing number and checking account number if paying by check
  • Payment Amount
  • Pen and paper to record the confirmation code

A non-sufficient funds (NSF) charge will be assessed if payment is rejected.