When an alarm is triggered in the traditional alarm monitoring model, two calls must be made before help is dispatched. The in-home alarm panel uses the public telephone system to call a commercial monitoring center, which must then call the local 9-1-1 center serving your area.
In DeSoto it is possible to have the process streamlined. The Southwest Regional Communications Center (SWRCC) - the 9-1-1 Dispatch center for DeSoto, Cedar Hill and Duncanville - allows the alarm panel to call the 9-1-1 center directly.
SWRCC Residential Alarm Monitoring Fees
The alarm monitoring fee is $25.00 per month for traditional telephone alarm monitoring. We also offer a fully cellular system for $35.00 a month for residents that no longer want traditional home telephone service.
Call 972.230.5248 for more information
Billing & Late Fees
Bills are sent on the first day of the month and are due by the 15th. For billing questions please call 972.230.9628.