Alarm Monitoring & Payments

Direct SWRCC Monitoring

When an alarm is triggered in the traditional alarm monitoring model, two calls must be made before help is dispatched. The in-home alarm panel uses the public telephone system to call a commercial monitoring center, which must then call the local 9-1-1 center serving your area.

In DeSoto it is possible to have the process streamlined. The Southwest Regional Communications Center (SWRCC) - the 9-1-1 Dispatch center for DeSoto, Cedar Hill and Duncanville - allows the alarm panel to call the 9-1-1 center directly.

SWRCC Residential Alarm Monitoring Fees 

The alarm monitoring fee is $25.00 per month for traditional telephone alarm monitoring. We also offer a fully cellular system for $35.00 a month for residents that no longer want traditional home telephone service. 

Call 972.230.5248 for more information

Billing & Late Fees

Bills are sent on the first day of the month and are due by the 15th. For billing questions please call 972.230.9628.

Pay alarm monitoring fees online

Payment Address


211 E. Pleasant Run Rd.

DeSoto, TX 75115

Attn: Alarm Monitoring