Tamara Bell is Managing Director of the Southwest Regional Communications Center (SWRCC) which provides Emergency 9-1-1 services to DeSoto and the neighboring cities of Duncanville and Cedar Hill.
Managing Director Bell began her emergency communications career in 1999 as a 9-1-1 call taker/dispatcher and later shifted to the administrative side of emergency communications when she joined the Office of Training and Quality Assurance.
Managing Director Bell, who received her Bachelor of Art’s Degree in Communications from Augusta State University in Augusta, Georgia, often draws on her communications roots by also serving as her department’s Public Information Director (PIO). In 2013 she expanded her skill set by earning Communications Manager Certification from the National Emergency Number Association (NENA). And in the very near future, she will add to her communications expertise by adding Registered Public-Safety Leader (RPL) credentials from the Association of Public-Safety Communications Officials (APCO).